Cross-sectional Size: The 30mm² cross-sectional size is one of the core parameters of the cable. This size is determined based on an in-depth analysis of the power demand of high-power equipment. The large cross-sectional area provides a strong current-carrying foundation for the cable, enabling it to stably transmit power under high-load conditions and avoiding cable overheating due to insufficient cross-section. Compared with small cross-sectional cables, the 30mm² cable is more robust in appearance with a significantly larger outer diameter. Users can easily identify its specification through visual observation, facilitating accurate selection according to equipment power in practical applications.
Rated Voltage: The rated voltage is 600V, which makes it suitable for medium and low-voltage distribution systems. The 600V voltage level can meet the power supply needs of scenarios such as industrial production line main circuits, building main power distribution, and outdoor large temporary equipment, and is well compatible with many medium and low-voltage electrical equipment and distribution systems. In practical applications, the cable can work stably in a voltage environment of 600V and below, ensuring the safety and continuity of power transmission.
Current-carrying Capacity: At an ambient temperature of 30℃, the current-carrying capacity of the cable can reach 100-130A. This strong current-carrying capacity enables it to provide continuous and stable power for high-power equipment such as large industrial motors, central air conditioning hosts, and high-pressure water pumps. The current-carrying capacity is affected by factors such as ambient temperature and laying methods. When the ambient temperature rises, the heat dissipation performance of the cable decreases, and the current-carrying capacity will decrease accordingly. For example, at 40℃, the current-carrying capacity may drop to 90-110A; when using pipe laying or multiple cables laid in parallel, due to poor heat dissipation conditions, the current-carrying capacity also needs to be appropriately reduced to ensure the cable operates within a safe range.
Insulation Performance Parameters: The insulation resistance of the cable is ≥100MΩ·km, which ensures that the cable has excellent insulation performance, can effectively prevent current leakage, and reduce power loss. At the same time, the cable has passed the 2500V voltage withstand test, with no breakdown occurring during the 1-minute test, fully verifying its insulation stability in high-voltage environments, and providing a strong guarantee for preventing electric leakage and short-circuit accidents.
Temperature Resistance Performance: The insulation layer is made of temperature-resistant PVC material, with an operating temperature range of -15℃ to 90℃. In low-temperature environments, the cable will not become brittle and crack due to cold, still maintaining good Flexibility; in high-temperature environments, the insulation layer will not soften and deform, ensuring that the insulation performance is not affected. This wide temperature range of temperature resistance enables the cable to adapt to different climate regions and complex working environments.
Industrial Field:
Power Main Line in Factory Workshops: In large factory workshops, this cable is often used as a power main line to connect high-power industrial equipment such as large stamping machines, injection molding machines, and CNC machine tools. These equipment require stable high-current power supply during operation, and the 30mm² cross-section and 100-130A current-carrying capacity can meet their needs, ensuring the normal operation of the equipment and improving production efficiency.
Main Circuit of Industrial Production Lines: The main circuit of an industrial production line is responsible for the power transmission task of the entire production line, which has high requirements for the reliability and current-carrying capacity of the cable. The cable can be used as the main circuit cable to provide coordinated and stable power for various equipment in the production line, ensuring the continuous operation of the production line and reducing production interruptions caused by power problems.
Construction Industry:
Building Main Incoming Cable: In the construction of large buildings, this cable can be used as the main incoming cable to introduce power from the external power grid into the building's internal distribution system. Its strong current-carrying capacity can meet the power demand of the entire building, including lighting, air conditioning, elevators, office equipment, etc., ensuring stable and reliable power supply for the building.
Emergency Power Supply Circuit: The emergency power supply circuit of a building is crucial for ensuring life safety and the operation of important equipment. This cable can be used in the emergency power supply circuit to provide power for key equipment such as elevators, fire pumps, and emergency lighting. In emergency situations such as sudden power outages, the emergency power supply circuit can start quickly, and relying on the stable transmission of this cable, ensure the normal operation of key equipment, buying time for personnel evacuation and emergency handling.
Outdoor Scenarios:
Temporary Main Cable for Open-air Stages and Large Exhibitions: Open-air stages and large exhibitions need to temporarily set up power supply systems to supply power to equipment such as lighting, audio, and large displays. As a temporary main cable, this cable can withstand the high-power power demand of these equipment. At the same time, its weather resistance and UV aging resistance can adapt to outdoor natural environments such as wind and sun, ensuring the stable operation of the temporary power supply system.
Power Supply Line for Water Pumps in Agricultural Irrigation Systems: In agricultural production, large irrigation water pumps require continuous high-current power supply. This cable can be used as its power supply line to connect the water pump and the power source. In the outdoor field environment, the cable can resist moisture, dust, and slight corrosion, ensuring the normal operation of the irrigation system and the smooth progress of agricultural production.
Specific Identification Uses:
Ground Wire in Three-phase Five-wire System: The green outer sheath complies with international general ground wire identification standards. In the three-phase five-wire system, this cable can be clearly used as a ground wire. The ground wire is an important part of ensuring electrical safety, which can introduce the leakage current of the equipment shell into the ground, preventing personal electric shock accidents.
Identification for Specific Circuit Differentiation: In complex distribution systems, cables of different circuits need to be differentiated. The green outer sheath of this cable can be used as an identification for specific circuits, facilitating installation and maintenance personnel to identify and manage lines, simplifying fault troubleshooting work, and improving the maintenance efficiency of the distribution system.
Conductor Material: The conductor is made of high-purity electrolytic copper with a purity of more than 99.95%. High-purity copper has extremely low resistivity, which can reduce energy loss during current transmission and improve power transmission efficiency. Electrolytic copper has been refined to remove impurities and oxides, making the conductive performance of the conductor more stable. The conductor adopts a single-strand or multi-strand stranded design. The single-strand design has high mechanical strength and is suitable for fixed laying scenarios where bending is not easy; the multi-strand stranded design takes into account both conductive efficiency and flexibility, making the cable easier to bend and lay in complex wiring environments, and can reduce conductor fatigue caused by equipment vibration, extending the service life of the cable.
Insulation Layer Material: The insulation layer is made of temperature-resistant PVC material, which has a variety of excellent properties. In addition to good insulation performance, it also has moisture resistance, and will not reduce insulation performance due to moisture in humid environments, making it suitable for use in underground, humid workshops and other environments. Its chemical corrosion resistance can resist the erosion of mild oil, acid mist and other chemical substances, protecting the conductor from damage. In addition, the flame retardant grade of the insulation layer reaches UL94 V-0 standard. When encountering an open flame, it can self-extinguish quickly without generating a large amount of toxic smoke, reducing the risk of fire spread and ensuring the safety of personnel and property.
Outer Sheath Material and Color: The outer sheath of the cable is made of green weather-resistant material. In addition to being a functional identifier, it also has excellent UV aging resistance. When used outdoors for a long time, it can resist the irradiation of sunlight and ultraviolet rays, will not crack or fade due to aging, and extend the service life of the cable. The green color identification is clear and clear, in line with international general ground wire or specific circuit identification standards, facilitating quick identification during installation and maintenance and reducing the risk of misoperation.
Style: The cable has an overall circular structure, which has many advantages. The circular structure makes the thickness of the insulation layer and outer sheath of the cable uniform, and the physical properties and insulation properties in all directions are consistent, avoiding local weak links caused by irregular shapes. During laying, circular cables are easier to be piped, 桥架 laid and directly buried, can adapt to different installation methods, and improve construction efficiency. At the same time, the circular style is also convenient for cable winding and storage, saving storage space.
Copper Smelting and Purification: First, high-quality copper ore or scrap copper is selected as raw material for smelting. During the smelting process, impurities such as iron, lead, zinc, etc. in copper are removed by adding refining agents and other processes, so that the purity of copper reaches more than 99.95%. High-purity copper is the key to ensuring the conductive performance of the cable. This step requires precise control of temperature and time to ensure the purification effect.
Precision Wire Drawing: The purified copper material is heated to an appropriate temperature, and drawn into Copper Wires with a diameter meeting the requirements through a wire drawing machine for multiple times. During the wire drawing process, it is necessary to strictly control the drawing speed, die size and cooling method to ensure that the diameter of the copper wire is uniform, the surface is smooth, and there are no cracks, scratches and other defects. For multi-strand Stranded Conductors, it is also necessary to draw multiple copper wires into the same diameter to prepare for the subsequent stranding process.
Multi-layer Stranding: For multi-strand Stranded Conductors, the concentric layer stranding process is adopted. Multiple copper wires are stranded layer by layer according to certain rules, and the stranding direction of each layer is opposite to offset the stress generated during the stranding process, improving the structural stability and flexibility of the conductor. During the stranding process, it is necessary to accurately control the tension and stranding pitch of each layer of copper wires to ensure the roundness of the conductor and the accuracy of the cross-sectional area.
Insulation Layer Extrusion: A high-temperature extrusion process is used to wrap the temperature-resistant PVC Insulation layer outside the conductor. First, the PVC particle raw material is dried to remove moisture to prevent bubbles in the insulation layer. Then, the dried PVC particles are put into the extruder for heating and melting, and the molten PVC material is evenly wrapped on the surface of the conductor through the extrusion die. During the extrusion process, the extrusion temperature (usually 160-190℃), speed and pressure are strictly controlled to ensure that the thickness of the insulation layer is uniform (1.2-1.8mm), closely combined with the conductor, and free of bubbles, wrinkles, depressions and other defects.
Outer Sheath Extrusion: A green outer sheath is wrapped around the insulation layer through an extrusion process. The outer sheath material is also strictly selected to ensure that it has weather resistance, UV aging resistance and other properties. The extrusion process is similar to the insulation layer extrusion, and it is necessary to control the temperature, speed and pressure to make the outer sheath evenly wrap on the insulation layer, closely combined with the insulation layer, and ensure that the color of the outer sheath is uniform and the identification is clear.
Cooling and Solidification: After extruding the insulation layer and outer sheath, the cable immediately enters the cooling water tank for cooling, so that the PVC material is quickly solidified and formed. The cooling water temperature needs to be strictly controlled, usually between 20-30℃, to ensure the dimensional stability and performance of the cable. During the cooling process, it is necessary to avoid material cracking caused by sudden temperature changes.
Quality Inspection: Each batch of cables undergoes multiple strict quality inspection procedures during production. Including conductor resistance test, insulation resistance test, voltage withstand strength test, insulation layer and outer sheath thickness measurement, temperature resistance test, bending resistance test, flame retardant performance test and more than 30 other index tests. Only products that meet international standards such as ANSI/UL 44 can leave the factory to ensure the quality reliability of the products.
Printing Identification: The outer sheath surface of the cable is printed with product model, specification (30mm²), rated voltage (600V), manufacturer, production date, execution standard and other information. Printing uses special printing equipment and wear-resistant ink to ensure that the handwriting is clear, firm and not easy to fall off, which is convenient for users to identify and trace product information.
Packaging Materials: Due to the large cross-section and heavy weight of the cable, wooden reels are usually used as the main packaging material. The wooden reel has high strength and stability, can bear the weight of the cable, and prevent deformation due to extrusion during transportation and storage. The wood of the reel is dried to avoid mold and deterioration due to moisture, which affects the service life. At the same time, the edge of the reel is equipped with metal edge protection to enhance the anti-collision ability of the reel. After the cable is wound on the reel, the outer layer will be wrapped with a moisture-proof and wear-resistant plastic film to prevent the cable from being damaged by dust, moisture and machinery.
Packaging Method: First, the cable is neatly wound on the wooden reel. During the winding process, the tension is strictly controlled to ensure that the cable is arranged tightly and neatly without distortion or overlap. The winding length is determined according to customer needs and industry practices, usually 100 meters, 200 meters, 500 meters and other specifications. After winding, the reel and cable are wrapped with plastic film as a whole to ensure good sealing. Then, a label is fixed on the wooden reel, indicating the product model, specification, length, production date, batch number, manufacturer and other information. For export products, corresponding marks and text descriptions will be added to the outer packaging according to the requirements of the destination country.
Packaging Marks: The marks on the packaging are clear and standardized. In addition to the basic information of the product, they also include some important warning marks, such as "Do not press heavily", "Moisture-proof and sun-proof", "Keep away from fire", "Handle with care", etc. These marks can remind transportation, storage and use personnel to pay attention to relevant matters to avoid damage to the cable due to improper operation. In addition, the marks will also indicate the implementation standards and quality certification marks of the product, highlighting the quality reliability of the product.
Transportation Methods: According to the customer's geographical location, order quantity and delivery deadline, select the appropriate transportation method. For domestic short-distance transportation (such as within a radius of 500 kilometers), road transportation is usually adopted, using large trucks (such as semi-trailers) for transportation. Road transportation has the advantages of high flexibility and being able to reach the destination directly, and is suitable for small batches and urgent orders. For long-distance transportation or large-volume orders, railway transportation is a more ideal choice. It is transported through railway freight cars, which has the characteristics of large transportation volume, relatively low cost and good stability. For export orders, sea or air transportation can be used. Sea transportation is suitable for large quantities of goods, transported through containers, with low cost but long transportation time; air transportation is fast, suitable for urgent export orders, and can quickly deliver products to customers.
Transportation Precautions:
During loading and unloading, professional loading and unloading equipment (such as forklifts, cranes) must be used and operated by professional personnel. When loading and unloading, it is necessary to lift and place gently to avoid severe impact, extrusion and dragging of the cable reel, preventing damage to the reel and rupture of the cable outer sheath. The fork of the forklift should be inserted into the center hole of the reel to ensure the stability of the loading and unloading process.
During transportation, the cable reel must be firmly fixed on the transport tool to prevent rolling, collision and falling during driving. For multiple reels transported in stacks, buffer materials should be placed between layers to avoid friction and collision between reels.
Transport vehicles or containers should be kept clean and dry to prevent the cable from being contaminated by oil, moisture, etc. At the same time, sun protection and rain protection measures should be taken. Tarpaulins can be used to cover the cables to prevent the cables from being exposed to sunlight for a long time or being get wet by rain, which affects the performance of the cables.
During transportation, the cable should be avoided from contact with sharp objects to prevent the outer sheath and insulation layer from being scratched. For long-distance transportation, transport personnel should regularly check the condition of the cable. If the packaging is damaged or the cable is abnormal, it should be handled in time and reported to the company.
Transportation Tracking: The company has established a complete transportation tracking system. Customers can query the transportation status of the cable on the company's official website or the platform of cooperative logistics companies through the order number or logistics number. During transportation, the logistics company will update the location, transportation progress and estimated arrival time of the goods in real time. The company's
Insulation Layer Material: The insulation layer is made of temperature-resistant PVC material, which has various excellent properties. In addition to good insulation performance, it also has moisture resistance. In humid environments, it will not reduce insulation performance due to moisture, making it suitable for use in underground, humid workshops and other environments. Its chemical corrosion resistance can resist the erosion of mild oil stains, acid mist and other chemical substances, protecting the conductor from damage. In addition, the flame retardant grade of the insulation layer reaches UL94 V-0 standard. When exposed to open fire, it can self-extinguish quickly without producing a large amount of toxic smoke, reducing the risk of fire spread and ensuring the safety of personnel and property.
Sheath Material and Color: The sheath of the cable is made of green weather-resistant material, which not only serves as a functional identifier but also has excellent UV aging resistance. When used outdoors for a long time, it can resist the irradiation of sunlight and ultraviolet rays, will not crack or fade due to aging, and prolong the service life of the cable. The green color identifier is clear and clear, complying with international general standards for ground wire or specific circuit identification, facilitating quick identification during installation and maintenance, and reducing the risk of misoperation.
Style: The cable is of a circular structure as a whole, and this style has many advantages. The circular structure makes the thickness of the insulation layer and sheath of the cable uniform, and the physical properties and insulation properties in all directions are consistent, avoiding local weak links caused by irregular shapes. During laying, circular cables are easier to be laid through pipes, cable trays and direct burial, can adapt to different installation methods, and improve construction efficiency. At the same time, the circular style is also convenient for winding and storing cables, saving storage space.
Copper Smelting and Purification: First, high-quality copper ore or scrap copper is selected as raw material for smelting. During the smelting process, impurities such as iron, lead, zinc, etc. in copper are removed by adding refining agents and other processes, so that the purity of copper reaches more than 99.95%. High-purity copper is the key to ensuring the conductive performance of the cable. This step requires precise control of temperature and time to ensure the purification effect.
Precision Wire Drawing: The purified copper material is heated to an appropriate temperature and drawn into copper wires with required diameters through a wire drawing machine for multiple times. During the wire drawing process, it is necessary to strictly control the drawing speed, die size and cooling method to ensure that the diameter of the copper wire is uniform, the surface is smooth, and there are no cracks, scratches and other defects. For multi-strand stranded conductors, multiple copper wires need to be drawn to the same diameter to prepare for the subsequent stranding process.
Multi-layer Stranding: For multi-strand stranded conductors, a concentric layered stranding process is adopted. Multiple copper wires are stranded together layer by layer according to a certain rule, and the stranding direction of each layer is opposite to offset the stress generated during stranding, improving the structural stability and flexibility of the conductor. During the stranding process, it is necessary to precisely control the tension and stranding pitch of the copper wires in each layer to ensure the roundness of the conductor and the accuracy of the cross-sectional area.
Insulation Layer Extrusion: A high-temperature extrusion process is used to wrap the temperature-resistant PVC insulation layer outside the conductor. First, the PVC 颗粒 raw material is dried to remove moisture to prevent bubbles in the insulation layer. Then, the dried PVC particles are put into an extruder for heating and melting, and the molten PVC material is evenly wrapped on the surface of the conductor through an extrusion die. During the extrusion process, the extrusion temperature (usually 160-190℃), speed and pressure are strictly controlled to ensure that the thickness of the insulation layer is uniform (1.2-1.8mm), closely combined with the conductor, and free of bubbles, wrinkles, depressions and other defects.
Sheath Extrusion: A green sheath is wrapped outside the insulation layer through an extrusion process. The sheath material is also strictly selected to ensure that it has weather resistance, UV aging resistance and other properties. The extrusion process is similar to the insulation layer extrusion, and the temperature, speed and pressure need to be controlled to make the sheath evenly wrap on the insulation layer, closely combined with the insulation layer, and ensure that the color of the sheath is uniform and the identification is clear.
Cooling and Solidification: The cable after extruding the insulation layer and sheath is immediately put into a cooling water tank for cooling to make the PVC material solidify and form quickly. The cooling water temperature needs to be strictly controlled, usually between 20-30℃, to ensure the dimensional stability and performance of the cable. During the cooling process, sudden temperature changes that may cause material cracking should be avoided.
Quality Inspection: Each batch of cables undergoes multiple strict quality inspection procedures during production. Including more than 30 index tests such as conductor resistance test, insulation resistance test, voltage withstand strength test, insulation layer and sheath thickness measurement, temperature resistance test, bending resistance test, flame retardant performance test, etc. Only products that meet international standards such as ANSI/UL 44 can leave the factory to ensure the quality reliability of the products.
Printing Identification: Information such as product model, specification (30mm²), rated voltage (600V), manufacturer, production date, and execution standard are printed on the surface of the cable sheath. Printing uses special printing equipment and wear-resistant ink to ensure that the handwriting is clear and firm, not easy to fall off, and convenient for users to identify and trace product information.
Packaging Materials: Due to the large cross-section and heavy weight of the cable, wooden reels are usually used as the main packaging material. The wooden reel has high strength and stability, can bear the weight of the cable, and prevent deformation due to extrusion during transportation and storage. The wood of the reel is dried to avoid mildew and deterioration due to moisture, affecting the service life. At the same time, metal edges are added to the edge of the reel to enhance the collision resistance of the reel. After the cable is wound on the reel, the outer layer is wrapped with a moisture-proof and wear-resistant plastic film to prevent the cable from being damaged by dust, moisture and machinery.
Packaging Method: First, the cable is neatly wound on the wooden reel. During the winding process, the tension is strictly controlled to ensure that the cable is arranged tightly and neatly without distortion or overlap. The winding length is determined according to customer needs and industry practices, usually 100 meters, 200 meters, 500 meters and other specifications. After winding, the reel and cable are wrapped with plastic film as a whole to ensure good sealing. Then, a label is fixed on the wooden reel, indicating the product model, specification, length, production date, batch number, manufacturer and other information. For exported products, corresponding marks and text descriptions will be added on the outer packaging according to the requirements of the destination country.
Packaging Marks: The marks on the packaging are clear and standardized. In addition to the basic information of the product, there are also some important warning marks, such as "Do not press heavily", "Moisture-proof and sun-proof", "Keep away from fire", "Handle with care", etc. These marks can remind transportation, storage and use personnel to pay attention to relevant matters, avoiding damage to the cable due to improper operation. In addition, the marks will also indicate the implementation standards and quality certification marks of the product, highlighting the quality reliability of the product.
Transportation Methods: According to the customer's geographical location, order quantity and delivery time limit, select appropriate transportation methods. For domestic short-distance transportation (such as within a radius of 500 kilometers), road transportation is usually adopted, using large trucks (such as semi-trailers) for transportation. Road transportation has the advantages of high flexibility and being able to reach the destination directly, suitable for small batches and urgent orders. For long-distance transportation or large quantities of orders, railway transportation is an ideal choice. Transported by railway freight cars, it has the characteristics of large transportation volume, relatively low cost and good stability. For export orders, sea or air transportation can be used. Sea transportation is suitable for large quantities of goods, transported by containers, with low cost but long transportation time; air transportation is fast, suitable for urgent export orders, and can quickly deliver products to customers.
Transportation Precautions:
During loading and unloading, professional loading and unloading equipment (such as forklifts, cranes) must be used and operated by professionals. During loading and unloading, it is necessary to lift and place gently to avoid severe impact, extrusion and dragging of the cable reel, preventing damage to the reel and rupture of the cable sheath. The fork of the forklift should be inserted into the center hole of the reel to ensure the stability of the loading and unloading process.
During transportation, the cable reel must be firmly fixed on the transport vehicle to prevent rolling, collision and falling during driving. For the transportation of multiple reels stacked, buffer materials should be placed between layers to avoid friction and collision between reels.
The transport vehicle or container should be kept clean and dry to avoid contamination of the cable by oil, moisture, etc. At the same time, sun protection and rain protection measures should be taken. The cable can be covered with a tarpaulin to prevent the cable from being exposed to the sun for a long time or 淋湿 by rain, which will affect the performance of the cable.
During transportation, the cable should be avoided from contact with sharp objects to prevent the sheath and insulation layer from being scratched. For long-distance transportation, transport personnel should regularly check the condition of the cable. If packaging damage or cable abnormalities are found, they should be handled in time and reported to the company.
Transportation Tracking: The company has established a complete transportation tracking system. Customers can query the transportation status of the cable on the company's official website or the platform of cooperative logistics companies through the order number or logistics tracking number. During transportation, the logistics company will update the location, transportation progress and estimated arrival time of the goods in real time. The company's customer service personnel will also communicate with customers regularly to feedback the transportation situation, allowing customers to keep abreast of the transportation dynamics of the cable and make preparations for receiving.
Delivery Process:
Order Confirmation: After the customer places an order, the sales department will confirm the order with the customer within 24 hours, verifying the product model, specification, quantity, delivery address, delivery time, payment method and other information to ensure that the information is accurate.
Inventory Check: The warehouse department checks the inventory status in a timely manner according to the order information. If the inventory is sufficient, arrange for goods preparation immediately; if the inventory is insufficient, notify the production department in a timely manner, and the production department arranges the production plan according to the order priority to ensure delivery according to the agreed time.
Product Inspection: After the goods preparation is completed, the quality inspectors in the warehouse will conduct strict inspections on the products, checking the product model, specification, length, packaging, etc., and sampling some performance tests (such as insulation resistance, appearance quality) to ensure that the products meet the quality standards and order requirements.
Packaging Reinforcement: For products to be shipped, recheck the firmness of the packaging, and carry out reinforcement treatment if necessary to ensure that the products are not damaged during transportation.
Logistics Arrangement: Contact cooperative logistics companies, determine the type and tonnage of transport vehicles according to the quantity of goods and transportation distance, agree on the pick-up time and place, and go through delivery procedures (such as signing transportation contracts, filling in freight notes, etc.).
Information Feedback: After delivery, the sales department will feedback the logistics information (such as logistics tracking number, transportation method, estimated arrival time, logistics company contact information, etc.) to the customer via SMS, email or phone within 1 hour, facilitating the customer to track the goods.
Delivery Time: For products in stock, delivery will be completed within 2-3 working days after the order is confirmed and payment is completed; for products that need to be produced, the delivery time will be determined according to the production cycle, which is generally 10-15 working days. The specific delivery time will be communicated and confirmed with the customer in advance. For urgent orders, the company will start the urgent production process, give priority to arranging raw material procurement and production, and try to shorten the delivery time.
Delivery Documents: The documents provided with the goods when shipping include product delivery note, product certificate, quality inspection report (sampling inspection report of each batch of products), commercial invoice, packing list, etc. These documents are proofs of product quality and transaction vouchers, and customers can carry out acceptance and accounting according to the documents. If the customer has special requirements (such as certificate of origin, export declaration documents), the company will also prepare them in advance and send them with the goods.
Sample Application: Customers can apply for samples through the company's official website, phone, email, online consultation, etc. When applying, customers need to provide basic information such as company name, contact person, contact information, and required sample specifications, so that the company can better serve customers.
Sample Specification: The provided sample length is usually 1-2 meters, which is completely consistent with mass-produced products in terms of material, process, performance, etc., and can accurately reflect the actual situation of the product. Customers can conduct tests and inspections on the samples to understand the product's conductivity, insulation performance, flexibility, etc.
Sample Cost: The sample itself is free, but the shipping cost of the sample is usually borne by the customer. For large customers with clear purchase intentions or long-term cooperative customers, the company can bear the shipping cost of the sample.
Sample Delivery: After receiving the customer's sample application, the company will prepare the sample within 3-5 working days and send it to the customer by express. Choose well-known and fast express companies such as DHL, FedEx, etc., and provide the express tracking number to facilitate customers to query the delivery status of the sample.
Sample Feedback: After the customer receives the sample, if there are any questions or opinions about the sample, they can communicate with the company's sales or technical personnel in a timely manner. The company will provide professional answers and suggestions according to the customer's feedback to help customers make purchase decisions.
Quality Guarantee: The company promises that all 30mm² THW green Copper Cables sold comply with relevant international standards and industry standards, and the product warranty period is 20 years. During the warranty period, if the cable fails due to its own quality problems (such as insulation layer breakdown, conductor oxidation, etc.), the company will provide free repair or replacement services for customers.
Technical Support: The company has a professional technical team to provide customers with technical support. Customers can consult the technical team about issues such as cable selection, installation, and maintenance. The technical team will provide professional solutions and guidance according to the customer's specific situation, ensuring that the cable is used correctly and efficiently.
Fault Handling: If the customer finds a cable fault during use, they can contact the company's after-sales service hotline at any time. After receiving the fault report, the after-sales service personnel will respond within 24 hours, understand the fault situation in detail, and provide preliminary solutions. For faults that need on-site handling, the company will arrange technical personnel to arrive at the site within the shortest time (usually within 48 hours for domestic customers and 72 hours for foreign customers) to conduct testing, maintenance and troubleshooting.
Return and Exchange Policy: If the received product has quality problems or does not conform to the order requirements (such as wrong model, wrong specification, etc.), the customer can apply for return or exchange within 10 working days after receiving the goods. The company will verify the situation within 3 working days after receiving the application, and handle the return or exchange procedures for the customer after confirmation, and bear the relevant transportation costs.
Regular Return Visits: The company will conduct regular return visits to customers who have purchased products, understand the use of the products, collect customer opinions and suggestions on product quality and service, and continuously improve product quality and service level. Regular return visits can also enhance communication and trust between the company and customers, and establish long-term and stable cooperative relations.
Hongtai Kablo Teknoloji Co., Ltd
E-posta: Export@qlcables.com
sales@qlcables.com
Tel/whatsapp:+86-18032066271
Ekle : Xiaokou Endüstriyel Kalkınma Bölgesi, Ningjin County, Xingtai City , Hebei Eyaleti, Çin
Telif Hakkı © Hongtai Cable Technology Co., Ltd Teknik Destek:Ronglida teknolojisi
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